Frequently Asked Questions

How long does it take for my order to be complete?

We strive for fast turnaround times.  Normally it is 5-8 business days.

Can an order be printed quicker, if necessary?

We can print certain orders within days if necessary, however, rush charges may pertain.  Rush times depend on our schedule at time of order.

Can I mix and match different styles and garment colors within my order?

Absolutely, as long as the design being printed and the ink colors are the same for all the garments within your order you can mix and match as much as you like.  If the design is the same but you need to change ink colors there will be a $15 charge per ink color being changed.

What are your graphic design capabilities?

We are experienced graphic designers and illustrators who can design your logo or original designs.  Please see our art gallery for samples of our apparel design work.  Our creative design rates are $30/hour based on the extent of your project. If you’re having trouble determining exactly what you want, please contact us to discuss your design needs and we’ll help walk you through the process.

If I already have artwork what file type does it need to be?

All artwork is preferred in vector format, saved to CS3 at full size as Adobe Illustrator or Illustrator pdf files with all fonts outlined. Raster graphics must be created at full size, at 300 dpi or higher and should have each color on its own layer.  We accept the following hi-resolution file formats: CDR, AI, PDF, EPS, SVG, PSD, TIFF, and some hi-resolution JPGs.  Vector files and color-separated, print-ready artwork is strongly encouraged and will eliminate or minimize all art charges.  All fonts must be converted to outlines or the font file(s) must be included with artwork.  If you have questions regarding the print readiness of your artwork, please contact your graphic designer or our art department. Please do not send any Microsoft documents for printing.  There are no Microsoft programs that allow users to create hi-resolution graphics for professional screen printing.  If you do submit your artwork as low-resolution graphics, it will be subject to design charges necessary to re-create your artwork as a print-ready graphic.

How many colors can be printed per design?

We can print up to eight colors on a light colored shirt, seven colors plus an underlay on dark colored shirts.

Will I see a sample before you run my order?

We will send an electronic proof before we begin to print. This proof will show you ink colors, image sizes, and general placement. We will not begin production on your order until we have approval.

How accurate is the emailed color proof?

The emailed proof will be fairly accurate in art design, however, the colors will not necessarily be accurate due to personal color calibration of your monitor.  PMS colors will be listed on your viewable file when appropriate.  The detail will be exact and the printed size will be noted.

What is the difference between printing on light color shirts and dark color shirt?

The only difference is that on dark color shirts you will need what is called an underlay before the other color(s) are printed.  An Underlay is like when you have a red house and want it yellow, you will need to paint an under coat first to cover the red and then paint yellow on top.

How long will the screen print last?

Screen printing is embedded into the fibers of your shirt so it should last as long as your shirt does.

Do you do embroidery?

Not only do we embroidery but we also offer a number of other marketing items like, pens, mugs, can koozies etc. Check out our Promotional Products catalog for all the items we carry.

Can I get names and numbers on the back for our team shirts?

Yes, we can print any name or number to give a personalized look.

What is your minimum order?

For simple 1 color prints the minimum is 12 pieces of like items but for multiple colors/multiple locations, the minimum is 24 pieces.

What payment methods do we accept?

We accept Visa, Master Card, Amex, and Discover, personal checks and we still accept cash.

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Fox Screen Print and Embroidery has over 50 years of combined experience. We stay at the forefront of textile printing technology through teamwork, education and community service. Our average turnaround time is 5-8 business days.  We’ve built a company that is in a league of its own.


Our formula for success is simple:

“Provide the best product at the best value for our customer, provide service and develop long term relationships with our vendors, employees and customers.”


© 2020 by Fox Screen Print & Embroidery